Privacy Poilcy

This Privacy Policy applies to the mobile application NutryDuty ("the App") developed by AMMRS Software Solutions and ESG Consulting LLP ("we", "our", "us"). This policy outlines how we collect, process, and protect your personal data in compliance with the General Data Protection Regulation (GDPR). By using the App, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains:

What personal data we collect from you;
How we use and share your personal data;
Your rights regarding your personal data;
How we protect your personal data.

The data controller responsible for your personal data is:

Name: AMMRS Software Solutions and ESG Consulting LLP
Address: D-1002, Happy Elanza, Behind Happy Excelencia, Vesu, Surat – 395007, Gujarat, India.
Email: support@nutryduty.com

We collect the following types of personal data depending on how you use the App:

Account Information: If you create an account or sign in to the App, we collect your username, email address, password, and profile information.
Payment Information: If you make purchases, we collect payment details (such as credit card information). Payment data is processed by third-party payment processors, and we do not store your full payment information.
User Content: Information you voluntarily submit, such as messages, feedback, comments, or any other data you provide when interacting with the App.

Device Information: We collect information about your device, such as the type of device, operating system, device ID, and browser type. This helps us optimize the App for different devices and troubleshoot any technical issues.
Usage Data: We collect information about how you use the App, including features you use, app performance data, error logs, and crash reports.
Location Data: If you enable location services, we may collect your geographical location information for location-based services and features. C. Data

We may collect data from third-party sources such as social media platforms (e.g., if you log in via Facebook or Google), advertising networks, and analytics providers.

We process your personal data based on the following legal grounds under the GDPR:

Consent: We process personal data when you have given us explicit consent, for example, when you opt into receiving notifications or marketing emails.
Contractual Necessity: We process personal data as necessary to perform our contractual obligations with you, such as providing the services you request through the App.
Legitimate Interests: We process personal data based on our legitimate interests, such as improving the functionality of the App, understanding user behavior, and personalizing content.
Legal Obligation: We may process personal data to comply with legal obligations, such as maintaining transaction records for tax or accounting purposes.

We use your personal data for the following purposes:

To provide and manage the App: To create and manage your account, provide the App’s services, and process your transactions.
To communicate with you: To send you notifications, updates, and respond to your inquiries or customer support requests.
To improve the App: To analyze usage data, improve features, and fix bugs.
To send marketing materials: If you have consented, we may send you marketing emails and push notifications about our products or services.

We do not sell or rent your personal data to third parties. However, we may share your personal data with

Service Providers: We may share your data with trusted third-party vendors and service providers who assist us in providing the App's services, such as payment processors, cloud storage providers, and analytics services.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction. Users will be notified through the App or via email before any data is transferred.
Legal Compliance: We may disclose your data if required to do so by law, such as to comply with a subpoena, court order, or legal request.

Your personal data may be transferred to and stored on servers located outside of your country. By using the App, you consent to the transfer of your personal data to countries that may not have the same level of data protection as your country. We take appropriate measures to protect your data during such transfers, including implementing Standard Contractual Clauses or using privacy shields where applicable.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our agreements. Once your data is no longer required, it will be securely deleted.

As a data subject, you have the following rights under the GDPR:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You can request that we delete your personal data under certain conditions (e.g., if we no longer need it, or if you withdraw consent).
Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances, such as during the resolution of a dispute.
Right to Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used format.
Right to Object: You can object to the processing of your personal data under certain conditions, including for direct marketing.
Right to Withdraw Consent: You can withdraw your consent to process your personal data at any time (this will not affect the lawfulness of processing prior to withdrawal).
Right to Lodge a Complaint: You can lodge a complaint with the relevant supervisory authority if you believe your rights have been violated. For example, in the EU, you may contact the Information Commissioner’s Office (ICO).
To exercise any of these rights, please contact us at support@nutryduty.com.

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, and destruction. These measures include:

Encryption: We use encryption technologies to protect sensitive data during transmission and storage.
Access Control: We limit access to personal data to authorized personnel only.

We use cookies and similar tracking technologies to collect information about how you use the App. This helps us improve user experience and provide personalized content. You can manage your cookie preferences through your device settings or by contacting us.

For more information about cookies and how we use them, please refer to our Cookie Policy.

In the event of a data breach that may compromise your personal data, we will notify you within 72 hours, as required by the GDPR, with details on what information was compromised and what steps we are taking to mitigate the impact.

We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date at the top of the policy. If the changes are significant, we will notify you through the App or via email.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: support@nutryduty.com
Address: D-1002, Happy Elanza, Behind Happy Excelencia, Vesu, Surat – 395007, Gujarat, India.
Phone: +91-7302277302